CozeCats customer care

We’re here when you need us.

Questions about a product, your order, fit beside your sofa or life with cats? Send us a note and our team will help.

Contact CozeCats

Human help, not a maze.

Use the form for product questions, order support, returns or partnership inquiries.

Founder-led since 2020Sebastian Frank & Mathias Wahrenberger

Response timeWe aim to respond within 1–2 business days.

Order helpPlease include your order number when relevant.